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Realising you need the help of a Human Resources Consultant is the first step towards streamlining your business’ operations. By outsourcing your HR needs, you are freeing up your own and/or manager’s workload that could better be spent serving your customers. The next step is choosing the right HR Consultant to best suit your business needs. Our research has shown that although prospective clients realise they need some sort of HR help, they do not know exactly what support is required.


Since every HR provider operates differently, you’ll want to spend some time researching HR Consultants to find one that best fits your needs. To keep you ahead of the game, we’ve compiled some considerations to do just that.

  1. Supporting cast: A HR Consultant backed by a larger consulting team provides you with the comfort that there will always be extra support and resources, if needed. This also improves the chances of resolving any challenging HR issues by utilising the expertise and specialist within the broader team.


  1. Proven track record: The best signifier of a capable advisor is past performance. Look for testimonials on their website, reviews online, or talk to their current and past clients to get a clear view of what to expect from them. You can even directly ask advisors for references to support their experience. A company/individual proactively providing references demonstrates their confidence in achieving your business goals.


  1. Aligned perspective: Keep in mind that HR Consultants work with numerous clients, in different industries, with different needs. As such, it is vital that any HR Consultant understand the inner workings of your business, whether it be a small business or large corporation to provide you with the most value.

  1. Cultural fit: It’s natural to consider if bringing in outside help will affect the workplace culture you’ve worked hard to instil. While most of an HR Consultant’s functions are behind-the-scenes, it is important to clarify your position with them and list possible concerns, to avoid any disruption to the current team, dynamic, or morale.

  1. Cost: Although considerably cheaper than having an in-house full-time employee, outsourced HR help can still get pricey. Be mindful of balancing your expectations with your actual needs in this regard. When evaluating price quotes, enquire with vendors of the possibility of picking only essential services as opposed to paying for a standard bundled package.

  1. Wide capabilities: As you start sizing up possible HR consultants, ensure they provide the services you actually require – whether that be recruitment, training, performance appraisals, etc. A consultant that provides a full raft of functions would be of greater value, especially as you grow further – find one that has a comprehensive library of templates, contracts, policies, and methodologies. These save you hours of work and provide a more robust solution.

There is a lot to consider when choosing HR support. Ultimately, the best choice is a consultant whose values align with yours and your business’. There will never be a one-size-fits all aspect when dealing with people. Julie Quinlan and Angie Jones from EQ People understand this and aspire to provide a wide range of HR Consulting services across Melbourne and nationally to best fit your requirements. Contact us today to find out how we can take your business to the next level.